Terms and Conditions

These Terms and Conditions govern your use of the ACT Optical website and the services provided by ACT Optical. By accessing this website or using our services, you agree to be bound by these Terms and Conditions.

General

ACT Optical provides optometry services, optical products and related information. All services are subject to availability and may change without notice.

We reserve the right to update or amend these Terms and Conditions at any time. Continued use of this website or our services constitutes acceptance of any changes.

Appointments and services

Appointments are subject to availability and should be booked in advance where possible. While we make every effort to accommodate appointment times, delays may occasionally occur.

Optometry services are provided by qualified professionals and are conducted in accordance with applicable Australian standards and regulations.

Medicare and health fund claims

ACT Optical is a mixed billing practice. Eligible eye examinations may be bulk billed under Medicare in accordance with Medicare guidelines.

Private health fund rebates are subject to the terms and conditions of your individual health fund. It is your responsibility to confirm eligibility and benefit limits with your insurer.

Products and prescriptions

Prescription glasses, contact lenses and other optical products are supplied based on information provided during your consultation. Once an order has been placed, changes or cancellations may not be possible.

Prescriptions are issued at the discretion of the optometrist and remain valid for the period determined under applicable regulations.

Pricing and payments

All prices are displayed in Australian dollars and include GST unless otherwise stated. Payment is required at the time services or products are provided, unless prior arrangements have been made.

ACT Optical reserves the right to change pricing at any time without notice.

Accuracy of information

While we make every effort to ensure the information on this website is accurate and current, ACT Optical does not guarantee the completeness or accuracy of website content.

Information on this website is provided for general purposes only and should not be relied upon as professional advice.

Intellectual property

All content on this website, including text, images, logos and branding, is the property of ACT Optical unless otherwise stated. Content may not be reproduced, distributed or used without prior written permission.

Limitation of liability

To the extent permitted by law, ACT Optical excludes liability for any loss or damage arising from the use of this website, our services or products, except where liability cannot be excluded under Australian Consumer Law.

Nothing in these Terms and Conditions limits your rights under Australian Consumer Law.

Third-party links

This website may contain links to third-party websites. ACT Optical is not responsible for the content, accuracy or availability of those websites.

Governing law

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from the use of this website or services provided by ACT Optical are subject to Australian jurisdiction.

Contact

If you have any questions about these Terms and Conditions, please contact ACT Optical directly.